Tips & Advice

Running a successful beauty salon means juggling a hundred things at once: clients, staff, appointments, suppliers, and social media. For one vibrant salon on the Sunshine Coast, everything seemed to be going perfectly… until a handful of unfair online complaints began damaging the reputation they’d worked years to build. The Challenge: When Unfair Reviews Hit Hard The salon, known for its professionalism and loyal client base, started noticing a dip in new bookings. After a