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Privacy Policy

Last updated: 12th September 2025

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Medareview Pty Ltd (“Medareview”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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By using our website www.medareview.com.au, or engaging with our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, business name, billing details, and other information you provide when signing up for membership, contacting us, or using our services.

  • Business Information: including details about your business, review platforms, and customer engagement needs.

  • Technical Information: such as your IP address, browser type, device information, and website usage data (collected via cookies and analytics tools).

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We do not generally collect sensitive information unless it is directly relevant and you have consented to its collection.

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2. How We Collect Information

We may collect information in several ways, including:

  • When you complete forms on our Website (e.g., sign-ups, contact forms).

  • When you communicate with us via email, phone, or social media.

  • When you use our services, including review management and membership tools.

  • Automatically, through cookies and third-party analytics providers.

 

3. How We Use Your Information

We use your information to:

  • Provide and manage our services.

  • Communicate with you about your account, membership, or inquiries.

  • Improve our Website, services, and customer experience.

  • Process payments and issue invoices.

  • Send you relevant updates, offers, or marketing communications (you can opt out at any time).

  • Comply with legal and regulatory obligations.

 

4. Disclosure of Information

We may share your information with:

  • Trusted third-party providers who assist us with IT services, payment processing, analytics, or marketing.

  • Regulators, legal authorities, or law enforcement, if required by law.

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We will not sell, rent, or trade your personal information.

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5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data may be stored electronically on secure servers located in Australia or overseas with trusted service providers.

 

6. Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, out of date, or incomplete. To make a request, please contact us (details below).

 

7. Direct Marketing

From time to time, we may send you updates, offers, or news about our services. You can opt out of these communications at any time by following the unsubscribe instructions in the message or by contacting us directly.

 

8. Cookies and Tracking

We use cookies and similar technologies to improve our Website and deliver a better user experience. Please see our Cookie Policy for more details.

 

9. International Users

Our services are intended for businesses in Australia, but some of our service providers may be located overseas. Where your personal information is disclosed outside of Australia, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our Website with the updated “Last updated” date.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

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