About Medareview
Human Responses in a Digital World...
Medareview is an Australia-based reputation management service that writes professional, human-crafted replies to your online reviews, always in your brand’s voice. We began in Europe in 2020 and are now trusted by more than 5,000 businesses worldwide.
Medareview was created by people who have stood in your shoes; operators who know every review is a real person’s experience. After years running hospitality venues, our founders saw a widening gap: customers were leaving public feedback faster than busy teams could respond with care. We built Medareview to close that gap with human-written replies that reflect your standards, protect your reputation, and turn feedback into loyalty. Today we bring that craft to Australian businesses of every size.
Why Aussie Businesses Trust Us
1
Real Experts, Not Computers
Every response is crafted by professionals with on-venue experience so the tone, language, and solutions feel authentic to your brand.
2
On-Brand, Every Time
We mirror your voice and policies, escalate sensitive issues appropriately, and protect guest privacy while addressing concerns.
3
Timely Care When It Counts
Urgent options deliver a response to negative reviews within 24 hours of your notification, with priority handling to limit reputational damage.
4
Ethical & Transparent
We may reach out to reviewers when possible and provide clear reporting and resolution. We always promise our best professional effort.
5
Flexible, No-Risk Packages
Simple pricing with no lock-in contracts, no cancellation fees, and easy setup. Packages start from $8.99 per week, with group options for multi-venue operators.
6
Responses That Influence
Over 90% of customers read reviews and more than 80% trust them like personal recommendations. We ensure your public replies shape first impressions in search and maps,
Meet The Founders
Co-Founder & Partner
Meyjitte Boughenout
Meyjitte is a career hospitality leader with decades of hands-on experience building high-performing teams and elevating guest standards. He brings a practical operator’s mindset to reputation management, focusing on calm, respectful communication, fast problem-solving, and long-term loyalty. His guiding belief is that every review deserves a thoughtful human response, and that consistent, on-brand language is one of the most powerful tools a business can use to build trust.
Co-Founder and Partner
David Taylor
David has helped build and run some of the biggest restaurant brands on the Gold Coast, bringing many years of experience across customer service, guest recovery, and multi-site operations. He is passionate about systems that support people, which is why Medareview delivers thoughtful, on-brand replies at pace. David champions clear processes, rapid escalation on sensitive issues, and service that turns difficult moments into loyal guests.
