Built by operators who understand the importance of reviews
Medareview was created from decades of hospitality and business experience. Our Australian-based team provides professional, human-written review responses tailored to each business, helping owners maintain a consistent and professional, online presence.
About Medareview
Human responses in a digital world, backed by 30 years of hospitality experience
Medareview is an Australia-based reputation management service build on more than 30 years of hands-on hospitality and business experience.
We understand customer service, daily operations and the impact reviews can have on a business. That experience allows our team to write thoughtful, professional responses tailored to your brand voice, customers and individual circumstances.
Every response is human-written and handled with care, giving your business a consistent and professional online presence.
What makes Medareview different
1
Human-written responses
Every reply is written by an Australian-based team member and tailored to your brand voice.
2
Tailored to your business
We study your previous reviews, website and business style so each response feels natural and consistent.
3
Prompt, careful support
Standard reviews are answered within 24 hours. Urgent or sensitive matters are prioritised immediately.
4
Ethical & transparent
We investigate concerns and take the most appropriate professional approach, contacting you only when more information is needed.
5
Flexible, no-risk packages
Choose weekly, monthly or annual billing with no lock-in contract or cancellation fees. Support is available for single or multiple locations.
6
Stronger Google presence
Human replies help keep your Google ranking high and your profile active
Meet the founder
Founder, Medareview
Meyjitte Boughenout
Meyjitte brings more than 30 years of hands-on hospitality experience, from leading teams and managing venues to understanding customer expectations and resolving complaints.
That experience shaped Medareview, a service built around calm, professional and genuinely human responses that reflect each business’s voice.
Our team is fully trained and works from our office, not from a call centre, so every response is handled with consistency, care and accountability.
He believes every review represents a real customer experience and deserves a thoughtful response from people who understand what happens behind the scenes.
