Built by operators who understand the importance of reviews
Founded by two seasoned restaurateurs, Medareview began in Europe in 2020 and is now trusted by thousands of businesses worldwide...
About Medareview
Human responses in a digital world...
Medareview is an Australia-based reputation management service that writes professional replies to your online reviews, always in your brand’s voice.
Medareview was created by people who have stood in your shoes; operators who know every review is a real person’s experience. After years running hospitality venues, our founders saw a widening gap: customers were leaving public feedback faster than busy teams could respond with care. We built Medareview to close that gap with human-written replies that reflect your standards, protect your reputation, and turn feedback into loyalty. Today we bring that craft to Australian businesses of every size.
Why Aussie businesses trust us
1
Real experts, not computers
Every response is crafted by professionals with on-venue experience so the tone, language, and solutions feel authentic to your brand.
2
On-brand, every time
We mirror your voice and policies, escalate sensitive issues appropriately, and protect guest privacy while addressing concerns.
3
Timely care when it counts
Urgent options deliver a response to negative reviews within 24 hours of your notification, with priority handling to limit reputational damage.
4
Ethical & transparent
We may reach out to reviewers when possible and provide clear reporting and resolution. We always promise our best professional effort.
5
Flexible, no-risk packages
Simple pricing with no lock-in contracts, no cancellation fees, and easy setup. Packages start from $8.99 per week, with group options for multi-venue operators.
6
Responses that influence
Over 90% of customers read reviews and more than 80% trust them like personal recommendations. We ensure your public replies shape first impressions in search and maps,
Meet the founder
Founder
Meyjitte Boughenout
Meyjitte is a career hospitality leader with decades of hands-on experience building high-performing teams and elevating guest standards. He brings a practical operator’s mindset to reputation management, focusing on calm, respectful communication, fast problem-solving, and long-term loyalty. His guiding belief is that every review deserves a thoughtful human response, and that consistent, on-brand language is one of the most powerful tools a business can use to build trust.
